Little did I know, when we received a calendar at our door, that we'd be selling our home three years later.  This was Mark's introduction to my husband and I.  On receiving that calendar, I emailed Mark to state that we weren't ready to sell but would be considering in the future.  Mark stayed in touch with emails about the current market, hints on how to prepare for sale, and the like.  

The time came to sell. We invited Mark to come over.  I had mentioned that we would also be talking to other realtors.  Mark provided a comparative market analysis, an outline of what to expect when selling with him, area homes that had recently sold and ones currently for sale. Being a full-time realtor, he devotes his time and energy full-heartedly into his business.

Mark was professional, thorough, a good listener and not 'pushy' at all.  He came across as someone we could trust.  We decided there and then to work with Mark and dismissed the idea of consulting with other realtors.

Mark worked so hard for us.  Following our meeting, he began planning.  He arranged stagers, a painter and a photographer.  The stagers were efficient and prepared a lengthy list of the changes (additions and removals) that needed doing to give our home an updated and 'airy' look.  

He continued on with preparations.  Mark did so much to help us out.  He caulked around doors, painted pot light housings, revived our Jacuzzi tub, hung new light fixtures and even brought over his son to move much of the heavy furniture to the garage!

A fabulous virtual tour was created and went up with the listing.  We sold the next day, much above the asking price.  We were thrilled!

Mark is a truly upstanding gentleman who goes above and beyond in every way!  He was with us from beginning to end. 

Should you be considering buying or selling, you need not look further, you can trust Mark.

Thank you for everything Mark!

Gary & Vicki - Georgetown

I have known Mark for more than 30 years, and have always found him to
be professional, friendly and extremely competent. I have been working
somewhat loosely with him over the last two years as I contemplated
selling my current home and buying something smaller.

Things came to a head very suddenly in the second week of January when,
through Mark, I made an offer on a condominium. He walked me through
all the negotiations and paperwork, leading to a most satisfactory outcome.

However, that meant that I had to really scramble to get my house ready
to be listed as soon as possible. I had three weeks before it was going on
the market. At this point Mark truly went far above and beyond what any
real estate agent has ever done in my experience. Not only did he arrange
for a container to store my goods and furnishings in, he arranged for very
talented stagers to come in and set the tone for maximum impact, he was
with me every step of the way.

His knowledge of the real estate market in these volatile times and his
help and encouragement were instrumental in me getting my home sold
quickly and over the asking price. I can’t recommend Mark highly enough.

Thank you Mark!!

Kathleen Broughton - Oakville

"Mark was THE GREATEST realtor for my husband and I as first timebuyers!  It was a long journey, lots of noes from me (sorry Mark haha) and he ALWAYS kept positive, helping us with every possible aspect. If you're looking for a realtor that is actually involved and doesn’t just see you as his next sale... YOU'VE FOUND HIM!!!

Thank you Mark for your patience with us and doing an excellent job!"

Mitchell & Larissa - Hamilton

We would highly recommend using Mark Douglas for your Real Estate needs.  We had a condo as a second home and after retiring we no longer required it as it was close to work. Unfortunately, while we were on vacation the condo suffered some damage.  The renovation process was tedious and difficult as we were long distance.  Mark assisted us by making himself available to be our eyes and hands on the ground with the contractors.  Once it was back in shape he explained the process and delivered on all metrics ahead of schedule.  I was so pleased as he walked us through the closing process and eliminated all our stress.  Thanks again Mark!

George and Shirley Ross, Mississauga

As a first time homebuyer, I really appreciated Mark’s experience and patience! He was always available to answer my questions and ensured I understood all that real estate jargon. He is also super reliable and friendly which made our appointments to different showings a positive experience!

I highly recommend Mark as a realtor and I will certainly choose to work with him again when I sell or purchase my next home! 

Angie, Etobicoke

Mark,

We want to thank you for everything.  You were more than a Realtor.  You were a kind, genuine, ethical and patient friend.    You grabbed our hand and held us through it.  It allowed us to stay focused and for that we will be forever grateful.  We want to thank you for this new beginning.  We look forward to staying connected.

Wendy, Athena & Aziz, Mississauga

As first time home buyers, my partner and I were very pleased with Mark's expertise in the aggressive Toronto condo market. His knowledge of the fast-moving market, passion for his job and his ability to get to know us helped us land our first home. His friendly demeanor, dedication to our search, and professional negotiation skills allowed us to trust him amongst all the uncertainty of the journey. We will be looking for Mark's guidance once again when we look to move up the property ladder in a few years, as we grow our family. Without a doubt, we can confidently recommend Mark and his team to help you find your first, or next, home.

Graham & Dun, Downtown Toronto

We couldn't have made a better decision by choosing to hire Mark to help us with selling our house and purchasing a new one. From small repairs and staging our house, to market analysis and price negotiations on our new home. Mark was able to save us tens of thousands of dollars by negotiating the best possible price on our new home. He showed us his experience and expertise in this field and made the transition into our new home run as smoothly as possible. Thank you Mark."

- Randy & Laura - Georgetown/Waterloo

We would like to thank Mark for his excellent work selling our house! He was extremely professional and thorough. He was patient and took the time to go over every detail of the process. He understood the challenges of selling a home with three kids and busy careers, and went above and beyond to present our home in the best possible way. The whole process went exactly as he promised and our home was sold within the first few days. We would highly recommend his services.

Matt & Jenny - Georgetown

We had the pleasure of working with Mark representing us with our recent home purchase. Mark was fantastic to deal with, knowledgeable and readily available. He paid close attention to detail, listened to our concerns and always had our best interests in mind. We would highly recommend him to anyone considering buying or selling.

Alex & Carla,  Georgetown

We have many friends that are Real Estate agents and the task to choose one was daunting.  We had reached out to Mark to ask a couple of questions regarding our home and his professional opinion on what upgrades and repairs we should do. To tell you the truth we were embarrassed about parts of our house and daunted by what we needed to do to fix it.  Mark did not pass judgement but professionally and compassionately gave us his opinion on what we should do to get the most profit.  Right away we were at ease with him and the decision made. 

Now to tell you why you should have Mark sell your house!
He goes above and beyond, and I mean beyond!
He is professional and follows the laws and rules of real estate.
He is informative and nothing was left uncovered,  Ask him anything! if he doesn't know, he will find out!
He advertises and uses every tool there is out there to get your house sold!
He always has a smile, and sometimes a corny joke!
He listens!
He got us a great price for our home! I don't even know if he sleeps!

We would totally recommend Mark Douglas! and are pleased to say he is our friend!

Gary & Gayle Kyle - Georgetown
 

As first-time home buyers, we worked with Mark on and off for over two years. He was patient and supportive throughout, helping us understand the market and explore a variety of locations and options.

When we found our “dream home” it was his negotiation skills and expertise that successfully lead us through a presentation night with multiple offers on the table. He was honest with us throughout and always followed through on his commitments. Mark exceeded our expectations and we highly recommend him for all your real estate needs.

Linse & Marissa - Oakville

Mark is an extremely patient and attentive Real Estate Agent.  Mark helped me purchase an investment property and then looked after finding a tenant for it.  He went over and above trying to ensure I got the right tenant.  He listed the lease on MLS, ran ads on social media and then screened them all.  Checking references, credit scores, whether they had pets or were smokers, etc.  Mark made this a really easy process for me as I'm an extremely busy professional and did not have to worry about these details, Mark did all the leg work. I would definitely use Mark again and recommend him to others for a purchase or lease.   Nadia, Bolton

My husband and i took on the daunting task of buying and selling property in the midst of a global pandemic. It was a scary and stressful journey, but we were so glad we chose Mark to help guide us through the process. Mark's experience, knowledge and understanding of market trends set us up for success. 

Mark was patient while we looked at countless properties and took the time to walk us through the comparables of previous and current listings. It even became a bit of a friendly competition to guess the final sale price of listed properties, needless to say, Mark typically won. Mark made himself available to answer our endless questions and put the time in behind the scenes to ensure we were comfortable every step of the way.  We were not surprised that he was able to successfully secured us our forever home below the asking price. 

Mark helped guide us through the process of home renovations, decluttering, organizing and staging. He was even willing to spend his time helping paint walls and doing other tasks around the house. We were very impressed with the final presentation of our home and were beyond delighted with the selling price $80k over asking. 

Even after the papers have been signed, Mark continues to support us in preparation for our big move and we can't say thank you enough. 

If you are debating hiring Mark to represent you and your family, stop debating it and hire him!

Megan, Michael and the girls - Georgetown
 

My wife and I decided we wanted to sell our Condo and were looking for a quick sell due to new employment outside of the country.  We were made aware of Mark's extremely high reputation due to several units in our Condo building selling within days of the listing.  We setup an appointment to meet Mark and he understood our situation we were encountering and he made us feel very at ease with his professionalism and knowledge. 

Mark was patient, understanding, knowledgeable and we honestly could have never made a better choice in choosing Mark to sell our home.  He knew the ins and outs of our building, the history, and was able to make many useful recommendations to assist in our process along the way. 

His patience was the most recognizable attribute because we felt we didn't have much time before we needed to move, and he made the actual process so much less stressful due to the amount of work he did for us.  He made arrangements to help us stage our home, move and store furniture, and actually helped us take furniture out of our home to clean things up during the staging process. 

We could not have been happier and can actually say that we've never had an agent like Mark in our lives.  The listing price of our home was actually higher than what we expected on top of things.  Mark sold our home in less than two days for almost 100K over the asking price so to say we were delighted is an understatement.

It was an absolute pleasure working with Mark and if you are looking to sell your home or find one, look no further.   I can promise you that you will not be disappointed.  Not only will you get an agent looking out for your best interests, I believe we made a life-long friend.

From the bottom of our hearts, thanks Mark.

Jason, Victoria and Kaia - Mississauga 

Mark works hard to maintain a high level of customer service and is very attentive to his client's needs.  A year ago I began planning to get into the housing market and as a first time home buyer on my own, I didn't know anything about it except how expensive it was. Mark was eager to help me out and answer any questions I had. He also knew the right people who would go on to help me secure a mortgage at a good rate and deal with the legal side of things. He was happy to go out of his way to meet and show me places at any hour of the day. When I finally found something that worked for me, he was excellent in handling all the communication and always looked out for my best interests. I've learned a lot about investing in real estate in the last year, and look forward to working with Mark again in the future when I'm in the market for a second property.  Derek - Toronto

My Dad was admitted into a long-term care home in April.  Since I’m the POA, I decided to sell Dad’s house, which he had been living in since August 1964.  

Selling Dad’s house was made a lot easier by hiring Mark Douglas, who was referred to me by my brother John.  Mark had our family documents checked by a lawyer at no charge.  Mark arranged to have the house cleaned, photographed and a virtual video made.

The house, a Scarborough bungalow with a detached 2 car garage, was put on the market and sold quickly.  Mark fought to get us the price we wanted for it and succeeded in getting it.

Along the way, we got to see spreadsheets that Mark made with feedback and real-time comparables as the few days went on, which were very helpful.  

Thanks, Mark  - Ann Stamp - Scarborough
 

A young couple with busy careers, we were putting up with a Condo that was too small and too far from the office, family, and friends. Before we found Mark our approach to moving out was based on scanning the usual websites and calling up landlords directly. The results just weren’t comparable at all - Mark’s deep knowledge of the market, skills as a negotiator, and use of cutting edge tools like Collab made us feel confident that we were getting a complete view of what’s out there for us in Toronto. Agreeing on our top picks became the most difficult part of the whole thing. He was available whenever we needed him, completely understanding of our needs, and truly on our side in this. Mark took all the stress out of house hunting and made it an enjoyable experience. Most importantly we couldn’t be happier with our new place! We highly recommend Mark Douglas and his team, 5/5 stars.

Dylan & Joelle, Toronto

It is our immense pleasure to recommend Mark Douglas as a real estate agent for any individual or family searching for the ideal home for their unique situation. We were comfortable in our three-bedroom condo until we realized our kids were getting older and needed more space. We needed a larger home with a yard and fast!

We were quite skeptic about selecting an agent after our horrible experiences in the past with other real estate agents. Mark quickly alleviated that fear after he had an initial meeting with us. He was well prepared with a power point presentation of our current property and took diligent notes regarding our specific needs in a single family home as well as our budgetary limitations.

Mark was honest about some minor changes that we needed to make in our condo to attract buyers quickly, and his advice worked like a charm. He had a work back calendar in place for doing all the work around our condo. He worked hard with us to have our place ready for sale.

Mark helped us find the most perfect house for our family. A master with the contract negotiations, he came up with a deal that was good for us and made the seller happy as well. Throughout this home buying process, he also managed to sell our condo for an excellent price, especially in the current market situation. Our condo was sold in less than 20 days!

We found Mark to be a highly attentive agent, almost as if we were his only customers, although we know that was not the case. He returned all phone calls, texts, emails the same day. We never felt neglected or unimportant. He is also highly personable with an engaging personality. Mark focusses on building a relationship with his clients. He gave us the best suggestions and advice to help us every step of the way. Even after we moved into our new place, he ensured that everything in the new house was as agreed upon. Mark has very strong work ethics, he is culturally sensitive, extremely knowledgeable and professional. I have to mention that the team that Mark works with, from the mortgage broker, the lawyers, cleaners, stagers, painters all work the same way as Mark.

We are pleased to recommend Mark Douglas to anyone looking to buy or sell a home. He is hands down the best in the business in our opinion and if we ever need to move again he will be our first and only choice in real estate agents.


Akmal family - Milton
 

We met Mark at one of the open houses we went to, and although we had three great recommendations from friends for local realtors, we decided to go with Mark instead. He was honest and upfront right away and presented us with great information so we could make informed decisions that suited us.

Mark made it look effortless to go above and beyond to help two first time home-buyers figure out all the steps at our own pace. He made sure we not only found the right place but that any minor issues were sorted out to make our transition easy. He was informative, easy to work with and could even match my wit. We highly recommend Mark to anyone looking for a Realtor.  Nari & Trish, Mississauga

With the recent decision for us to retire, we were faced with the reality of needing to move for various reasons.   Prior to choosing an agent, some of our concerns were as follows:  Does our place show well? Is the agent truly representing us and our goals? Will the agent actively market and ‘sell’ our place or try to dump it quickly at the lowest price? How much information can we confide in our agent? What is the best course of action to maximize our equity?

We set out to hire an agent.  We interviewed a couple; one of which was Mark Douglas.   We felt him to be very personable and immediately felt comfortable with him.  It was the intangibles.  Hard to explain, but we felt Mark was focused on representing our best interests.  He quickly eased any and all concerns we had.   We both trusted Mark right from the beginning.  He spent time with us going through comparable homes for sale, reviewing the market conditions when we interviewed Mark as well again just prior to going live on the MLS.

From the beginning, Mark was punctual, kept all appointments and was on time.  Just once delayed, he let us know ahead of time he would be 5 or 10 minutes late.  We never worried about Mark showing up when he said he would, he always kept his commitments.

Without a doubt, we decided to hire Mark as our agent to list our home.  We now had a lot of other things to do to get it ready.   Mark prepared a physical “Work-Back Calendar” which laid out a timeline of the various aspects of preparation all parties had to do before going on the MLS.   This broke it down and took away the anxieties we had to complete a lot of work in a shorter amount of time.  We knew that de-cluttering excess furniture and belongings were key to fulfill Mark’s promise to have our home “Magazine Ready”. Mark, with the aide of a stager, identified what items of furniture could stay and what needed to leave so that they could stage our home to maximize the selling price.  We were resistant to painting our living & dining room, but Mark arranged to have those rooms repainted at no cost to us.  The repainting made a huge difference in the brightness of our main living area and suited the look the stager was trying to attain.  Mark personally helped move furniture out of our home when the stager brought in her furniture.  Mark also helped hang a mirror, install a towel bar, change a faucet and Install a Dining Room light, all to help get our home ready for sale.  We cannot emphasize enough, the amount of work Mark did to help us prepare to list and show our home for sale.

In preparing our home for the market, two other identical homes to ours were listed.  Both of these homes had updated kitchens and bathrooms, which we hadn’t yet.  However, when it came to deciding list price the day before going live on the MLS, Mark focused on the advantages our home had as selling points to justify asking the same price as the two homes that had just sold.   

Mark embarked on multiple marketing campaigns in our area, calling to advise them that a 3 bedroom home would be coming onto the market shortly and invite them to the open house on Saturday and Sunday.  He made up flyers which he personally deposited at each door promoting the two open houses.

Of 4 comparable homes sold within the last three months, the other 3 had updated kitchens and bathrooms.  We hadn’t updated ours as yet.  So on the surface, most would believe that the selling price for our home would be considerably lower.  However, Mark sold our home based on the advantages of our home.  As to our selling price, it was the second highest of the four homes sold within the past 90 days.

Prior to receiving an offer for our unit, Mark was strategic with his plan and conversations with the buying agent in order to best represent us.  The offer came in and although in our range, Mark advised us it wasn’t close enough to what we should accept.  Many real estate agents would have recommended a counter offer closer to the buyer’s offer, but Mark was acting on our behalf to ensure the most for our home.  Through negotiation, Mark was able to negotiate 99.4% of asking price in a tougher market and on the 1st day of showings!   Our neighbour’s home was priced the same as ours but took 26 days and a price reduction to get it to sell after ours.  

We would definitely recommend Mark Douglas to represent them.  He delivered on everything in his Listing Presentation and promises made from the time we met until after the sale of our home.  He is diligent and completely trustworthy.  

Sincerely,

John & Kathy, Mississauga

Mark helped us sell two of our houses to purchase our dream home. His experience and hard work helped us get top dollar for both houses and find our home. Mark's work ethic is second to none, he makes you feel like you're his only client and truly wants the best for you. His experience made us feel very comfortable and helped us stand out against the competition.

Connor & Kelly - Georgetown

Mark was a pleasure to work with from a tenant's perspective.  As a property manager, he was very personable, professional, and prompt when it came to any and all matters that arose from our time under his client's tenancy.  Mark took no more than a few hours to get back to us on any occasion and had any issues dealt with in a timely manner.  He was very flexible when it came to organising times to meet and truly cared about any issues we had as tenants.  He even went out of his way to wish us a happy birthday when those days came around.

I recently listed my condo for sale with Mark. Prior to listing, we met to go through a helpful analysis of the current market and he gave me a detailed and comprehensive approach to the listing and sale process.

I was originally hesitant in approaching the currently turbulent real estate market, but Mark was very level-headed and gave very helpful insights and tips throughout the process. I was particularly impressed by his knowledge of the local community, experience with clients and other agents, as well as the real estate marketing materials produced, including: photos, video and printed materials. 

To my surprise and delight, my home sold after a short time on market. Mark has been very professional, transparent and communicative through the entire process.

I really appreciate his expertise in the field, and his personal approach to the business.

Jennifer Johnson - Mississauga

If you are looking for a true professional to buy or sell a home, look no further than Mark Douglas at RE/MAX Professionals.

From the moment we met many months ago, I knew he was exactly what we needed. His knowledge and experience helped guide us through what can be a very stressful and emotional time.  As homeowners that have lived in the same house for almost 35 years, real estate was a world we were so unfamiliar with. 

Mark made so many suggestions, that we wouldn't have thought of on our own, to maximize the potential value of our home.  He has an amazing group of stagers, photographers, cleaner, etc that were able to really showcase our home so it would stand out from the rest.

Listening to his expertise was the best thing we've ever done as we ended up selling our home in 4 days for well above asking price.

Mark went out of his way, on too many occasions to count, to ensure the process went as smoothly as possible.  He was always extremely responsive to our texts, emails and phone calls. He walked us through what can be a very daunting process with patience and kindness. 

Do not hesitate to give him a call to discuss your real estate needs. You won't be disappointed!

Wendy and Carlo Aquino - Oakville
 

Selling and Buying a home can be really stressful and Mark made everything easy. He was on top of things, and my father and I were able to find a place within a week of selling. We are super grateful to have Mark as our real estate agent. Mark is professional, courteous, and knowledgeable. His attention to detail is outstanding. He was able to help me with things that I would never think of. 

Mark was also always available to answer any questions I had. With his extensive experience in real estate, he was able to provide sound advice and guidance throughout the whole process. 

 I can’t thank him enough for all his great efforts. If you’re thinking of buying or selling please give him a call! I will definitely recommend Mark to all my friends and family.” 

Vanessa - Toronto

Purchasing a home can be quite overwhelming and stressful, but Mark made us feel comfortable and confident throughout the entire process. Very professional, flexible, knowledgeable, always available and always with a smile on his face! 

Mark is also well connected with other professionals and he can give you tips or suggestions for really anything you might need or want around the property. Plus, he is just a really enjoyable person to spend time with and learn about real estate from.    Dan & Ana - Georgetown
 

We first met Mark in the summer of 2019, during an open house he was holding at our next door neighbours.  Mark was very friendly and we had a great conversation about the housing market, even though he knew we were not looking at buying or selling at that time.  Over the next year he would occasionally stop by to say hi, have a chat and see how we were doing which we greatly appreciated.

Mark had made a great impression on us so we decided to call him up in the fall of 2020 to take a look at some detached houses.  Once we started looking, we knew it was time to move into something more long term. 

Mark used his expertise to help us prepare our house, even coming over to pressure wash our deck and paint a few walls which we absolutely did not expect a realtor to do.  Mark sold our house with over 60 viewings and multiple offers within a few days for well over what we had expected.

After multiple visits to different houses in tow and many hours of discussion and debating, Mark helped us to find our beautiful new detached home in north Georgetown that checked the boxes for our family.  He would also never hesitate to hold the end of the tape measure to size up every room and property to satisfy our attention to details, while we joked that there has never been a realtor who has measured so many rooms in the history of house hunting.

When Mark says that nobody will work harder than he does, he truly means it.  He is kind, caring, compassionate and an extraordinary relator.  What we appreciated most is that Mark become a friend who really took the time to know our family and what we needed.  He was completly honest and would not hesitate to tell us if he felt that a house was not for us or did not meet our needs, which is what you want from a realtor when making such a big life decision.

We highly recommend speaking with Mark if you are looking at selling our buying your home.  Mark is a full time realtor who will work hard to provide you with the best experience possible to make your dreams come true!!  Thank you Mark for all you hard work and we can’t wait to have you over to our new place for a BBQ!

Sincerely, 

Lory & Jamie - Georgetown
 

Mark is a one of a kind guy, he doesn't stop until his clients are fully satisfied.

Mark helped us with the purchase of our first home. Although the process was overwhelming at times, Mark went above and beyond to ensure that we were taken care of. From personally reaching out to our lawyers, expediting necessary conversations with third parties, and giving us professional advice regarding our home, Mark did everything we needed him to do and more to make us feel comfortable. 

He's got great character and compassion. It's clear he has a passion for what he does and his positive attitude continuously kept our spirits high. 

We are tremendously grateful for his service, and we would recommend him to any future clientele.

Kind Regards,

Andrew & Margaret, North York